Why Choose Us
We are a well-established cleaning company providing reliable and cost effective services across metropolitan Sydney for the last 30 years. We are confident in being able to provide the high standard of cleaning required by your organisation.
Our experience and commitment to our clients’ total satisfaction allows us to provide high quality services in the most efficient way at economical cost. We not only comply with our clients’ requirements but we exceed their expectations. We are different and better. We listen, we adapt and we find smart, individual solutions for all our clients.
Our Approach and Solutions
The first thing you will notice when you choose Deluxe Services is the personal touch that you will receive. We go above and beyond to build relationships with our clients so that they feel completely comfortable with our service at all times. We collaborate with our clients to develop an individual cleaning solution that is perfectly tailored to your facility or business premises. We will proactively suggest changes that could save you money and have positive impacts on your business.
High Standard Cleaning Services
Deluxe Services undertakes to provide each and every service specified as and when required. We include in our quotation the necessary hours to fully perform each and every task listed, including supervision resources to set-up and maintain our continuous improvement program.
Supervision and Regular Audits
Our Quality Control (QC) supervisor will be present during the induction, training and implementation of our standard operating procedures. On completion of this phase, our QC supervisor will regularly carry out detailed cleaning inspections of all areas to ensure compliance with agreed specifications.
Systems and Support
Our cleaning process is supported by proactive management who uphold the highest quality assurance standards. We ensure that our customers receive a complete cleaning service at a competitive price. Our unique management system is why our clients feel completely and consistently satisfied with our service. A designated two-way communication book will be provided by us to allow your staff to make notes, comments and issue instructions.
Our Staff
We undertake to provide experienced and well trained staff to carry out the required scope of work. Suitably inducted replacements will be provided when any permanent staff allocated to your facility are on holidays or on sick leave. All persons employed by us are paid according to the Department of Industrial Relations rates of pay and we adhere to all conditions of employment covering Awards.
Chemicals and Electrical Equipment
We provide detailed Material Safety Data Sheet (MSDS) forms for every chemical used in your facilities. Every container is clearly marked and PPE is provided. All electrical equipment used on your facilities shall meet the current Work Health and Safety Regulations and are tagged.
Safety and Security Procedures
All our staff are fully trained and have knowledge of all relevant WHS regulations. Prior to commencement at your facilities, our staff will be trained in your organisation’s safety and security procedures and will undergo detailed site induction and training. All our employees wear uniforms and identity name badges.